Project Manager · Systems Architect

I build systems that
get out of the way.

I'm a project manager and systems architect focused on designing processes that eliminate friction and reduce repetitive work — so teams have the space to focus on what actually requires them: creative thinking, bold decisions, and work worth doing.

See my work Work with me

Selected work

Projects & case studies

01

[Project Name]

[Outcome — e.g. "Reduced onboarding time from 6 weeks to 3 by redesigning the workflow from the ground up."]

Process Design Project Management
02

[Project Name]

[Outcome — e.g. "Eliminated 4 hrs/week of status meetings per team member by redesigning the delivery framework."]

Systems Thinking Workflow Automation
03

[Project Name]

[Outcome — e.g. "Rebuilt the quarterly planning cycle, giving teams 30% more time in execution by compressing planning overhead."]

Operations Strategic Planning

The best systems are the ones people stop noticing — because they just work.

[Your background — e.g. career context, types of teams or industries you've worked with, what made you interested in process and systems work.]

How I work

Build it right. Then make it better.

Map the system before touching it

Before changing anything, I understand how it actually works — not how it's supposed to. That means talking to the people in the process, finding where time disappears, and identifying what's genuinely broken versus what just feels that way.

Design for iteration, not perfection

A good process today beats a perfect process never. I build things to be tested, adjusted, and improved — with feedback loops built in from the start so the system gets smarter over time without a major overhaul every quarter.

Automate the mundane. Protect the creative.

Repetitive work isn't just inefficient — it crowds out the thinking that actually moves things forward. I look for every task that can be systematized or eliminated, so the people doing the work can spend their energy on what only they can do.

What I bring to the table.

Disciplines

  • Project Management
  • Systems Architecture & Design
  • Process Design & Optimization
  • Workflow Automation
  • Cross-functional Team Leadership
  • Operational Strategy

Methodologies

Agile / Scrum Kanban Lean Six Sigma Systems Thinking Design Thinking OKRs

Tools

ClickUp Notion Figma Slack Zapier Todoist Superhuman

Work with me

Let's build something that lasts.

Whether you're dealing with a process breaking under growth, a team buried in repetitive work, or a project that needs a clearer system to land well — I'd like to hear about it.

Or reach me at jetercotton@gmail.com

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